With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL
If Sony wants to sell a digital-only PlayStation, their digital store needs a refund policy | by Brad LaPlante | Medium
How to Return PS4 and PS5 Games to the Playstation Store for a Refund
Am I in the wrong here. I just want a refund for the new saints row. Any ideas or help for getting a refund : r/playstation
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How to Get a Refund on PS4 or PS5 Games
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How to Get a Refund on PS4 or PS5 Games
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